Communication is a very valuable tool in daily restaurant operations. Communicating with staff, managers, supervisors and vendors sometimes seems a very daunting task as there are many layers to operating one restaurant, this multiplies when you have several locations you manage. With the EVIA by EKTOS system, one of our goals is to simplify the communication process when it comes to your building management by effectively communicate problematic areas that need attention.
The EVIA customizable alerting system is designed to communicate to staff on or off site of equipment issues. A red bell will appear next to the equipment in question on the onsite interface and simultaneously issue a text message or email alert to other designed parties. On or off site staff can contact our trained EKTOS staff who can remotely run a diagnostic on the equipment in question and make recommendations based on the data. Multiple recipients can receive these alerts, and the alert designation can be split. One of our clients requested Restaurant Facility Managers receive all equipment alerts to include HVAC, freezer, cooler and breaker alarms, their Mechanical Contractor to receive all alerts associated with HVAC equipment and Restaurant General Manger to receive freezer, cooler alarms.